FAQs | Olde English

Q: Do you have a printed catalog you can mail to me?

Sorry, but we do not maintain a printed catalog. The main reason for this is that our product line changes so drastically from season to season that the catalog would essentially be out-of-date by the time it was printed. It is simply not practical or economically feasible to maintain a printed catalog. We prefer to pass the savings in cost onto our customers in the form of lower product prices when they shop online with us. An important advantage of having our inventory online is that it can be kept current. If there is a price or style change with a product we are able to let our online customers know this within minutes. More importantly with an online catalog, our inventory database is instantly searchable by anyone from anywhere in country who has access to a computer and the internet.

Q: Do you sell wholesale or otherwise offer quantity discounts?

We do sell our products at wholesale prices to retailers in possession of a valid Resellers Permit. See our Wholesale and Custom Orders page for more information on wholesale prices and availability. We do not offer quantity discounts to retail customers wishing to purchase either a large quantity of a single product, or many different products of mixed design. We do however offer a number of our cracker designs in bulk packs of 50 crackers per design at savings of up to 20% per cracker. Please see our Bulk Cracker listings for pricing and availability.

Q: What is the device that makes the Cracker “pop” and is it dangerous?

The popping sound that crackers make when they are pulled is produced by a device called a "Cracker Snap." The "snap" consists of two narrow pieces of thin cardboard that are treated with a small amount of aggregate material at one end and joined together with the treated areas overlapping. When the free ends of the "snap" are pulled, the treated areas rub across each other producing a small, friction-activated pop or crack. "Cracker snaps" are not dangerous in any way as long as they are used inside crackers as intended. They should not be used on their own as noisemakers, or employed in the construction of other craft items.

Q: How do I order custom-designed crackers?

You will need to call us at 877-606-2972 or send us an Email to discuss your ideas for a custom cracker. If we are able to meet your specifications a price can be determined at that time and an estimated date for delivery.

Q: What features of the cracker design can be customized?

Because the outer covering of the cracker is composed of Gift Wrapping Paper, we are able to offer our customers an extensive selection of printed papers and solid color wrappings for the construction of their custom-designed crackers. The exterior of the cracker can be further customized by the application of custom-printed labels and/or various decorative elements such as satin ribbon bows, silk flowers, and/or colored satin leaves.

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