Once we ship your order you will receive an email from us which includes a tracking number and a link to the carrier’s website (if available) where you can track your shipment. Most of our orders are shipped via UPS and USPS which do provide tracking capabilities. To be certain that you receive this information, please make sure you enter a valid email address when you place your order. If you are not receiving order status updates via email, see the possible reasons for this under the question, “How do I check the status of my order?”
If you did not receive a tracking number with your the Shipping Confirmation of your order, or you received an invalid tracking number, or for any other reason you are unable to track your order, please contact us and we will track your order for you. Please be sure to include your name, order number, and preferred method of contact on the form provided. We will respond to your request within 24 hours of your submission.